Aquatic Adventures Boat Rental

Reviews

• ★ ★ ★ ★ ★
  Renting at Aquatic has always been a pleasure for my family. Robert and his crew go out of their way to make sure our day is fun and stress free. The boats are always ready and clean, there is free parking, and a detailed map showing all the cool places to swim, eat and relax. They even have free ice for my food and drinks. I give Aquatic Adventures 5 stars!
  By Shilouh Griffin, February 06, 2018
• ★ ☆ ☆ ☆ ☆
  My experience with the owner was horrible. I took my family down for a long weekend and decided to rent one of their boats. Made a reservation on Saturday to take a 25' twin engine boat out on the ocean side and was asked if I had ever driven a twin engine and I said no however I did mention that I have a boat and am experienced in driving boats, the person taking the reservation said that he would show me the difference but would not be a big deal. I called the next morning to confirm the reservation and to make sure I went to the right place as I called a few different renters. I ended up talking to, who I think was the owner, and when I confirmed that I was taking the twin engine boat he asked me if I had ever drove a twin engine which I told him the same thing I told the other guys and he immediately became rude and said that he was not going to let me take his boat out and "mess it up" because I have never driven a twin engine boat before. When I told him that I told the other guy the day before that, he didn't care and became even more aggressive again stating that I would just screw up his boat. At that point I asked what my options were and he said I would have to go smaller. As I was asking my family what they wanted to do he became even more aggressive and told me that I had to tell him if I wanted it right then and there "DO YOU WANT IT, YES OR NO". I became so agitated by his rude aggressive behavior that I could not even consider spending a dime on his rental services. He would not give me time to talk, would not provide me time to discuss other options with my family. He even sounded offended that I told him I was calling to make sure I had the right place because I wanted to make sure I didn't go to any of the others that I called on but obviously picked his place to rent from but then I ran into this rude behavior when I called the next morning. I have dealt with rude people before but that guy had to be one of the worst customer service oriented people I have ever talked too. I ultimately found another place that rented me an even larger twin engine boat that my family and I enjoyed for most of the day. There are many places to rent from in Ft. Lauderdale, my suggestion is to stay away from these guys! If I had my way I would not even give them the single star but it would not let me rate this place without picking at least one...not even worth that!
  By Eric Hansen, November 23, 2017

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